COVID-19 Information
Our objective is to prevent and control the transmission of
Covid-19 during emergent, essential and non-essential care of our patients.
Pre-Screening Protocols
Pre-screening protocols and triage, either by virtual/remote technology or by
telephone, will be provided for all patients. The following will be assessed for all patients:
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Do you have any of the following symptoms of COVID-19:
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cough
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sore throat
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shortness of breath
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runny nose,
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sneezing,
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post-nasal drip (coryza),
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loss of smell (anosmia) with or without fever
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Have you had close contact or have been in isolation with a suspected case in the last 14 days
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Have you travelled internationally in the last 14 days
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Upon arrival for appointment, your pre-screening responses must be confirmed and recorded in your record
Are You A High-Risk Patient?
Patients considered high risk for severe COVID-19 include those with
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pre-existing conditions such as
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serious respiratory disease,
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serious heart conditions,
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immunocompromised conditions,
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severe obesity,
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diabetes, chronic
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kidney disease or those undergoing dialysis, and
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liver disease;
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pregnant patients;
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and patients who are 70 years and over.
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These patients should be deferred whenever possible.​
If You Are Scheduling an Appointment​
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Hand hygiene must be performed:​​​
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after risk of body fluid exposure
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before and after mask use
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after contact with environmental surfaces
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and when hands are visibly soiled.
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Patients must perform hand hygiene with soap and water or with an alcohol-based hand rub after removing a mask or other PPE, coughing or sneezing, using a tissue or when hands are visibly soiled.​​
Hand hygiene is the single most important measure for preventing disease transmission.​
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Reschedule if you become
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sick,
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are placed on self-isolation
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or have travelled out of the country within the last 14 days.
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Attend appointments alone where possible and not to bring friends or children.